Please note that we are not VAT registered and as such the price on the website is the price you will pay.
Collection Of Goods
If you wish to collect your purchase in person you can do so by prior arrangement only.
Delivery Costs
At Beaconsfield Gallery we want to ensure that your purchase gets to you as safely and quickly as possible, without costing you a fortune. With that in mind the majority of our paintings/prints are dispatched unframed. Originals are dispatched, tracked and insured.
Delivery costs are FREE to UK destinations.
For other Worldwide destinations the cost is determined by the artwork type and dimensions, the speed of delivery required and the country where the picture is being shipped to. Because there are so many variables we ask our overseas customers to contact us so that we can quote your exact requirements, before completing the on-line purchase. Please note that our preference is for you to email us at info@beaconsfieldgallery.co.uk or use our contact form. Thank you.
Delivery
Beaconsfield Gallery aims to dispatch the products selected by our customers within 48 hours, Monday to Friday. All prints are delivered by First Class post.
Cancellation Rights and Policy
Under the current Laws within the United Kingdom, you have the right to cancel the contract of purchase of any item within seven days of delivery. To cancel this contract, please contact us detailing your reasoning behind cancelling the contract.
Within this period items can be returned if boxed, unused and in perfect condition. Beaconsfield Gallery can then provide you with a full refund upon the item returning to us. For the return of items we would strongly advise the use of a courier that uses a tracking delivery service. In the unlikely event of a customer returning a product, the cost of delivery will be the responsibility of the customer in question.
Statutory Rights
All terms and Conditions discussed will have no effect on your Statutory Rights as a Customer of Beaconsfield Gallery.
Collection of Information
Users contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use. The debit and credit card details are processed by our secure payment provider (Stripe) and at no time do Beaconsfield Gallery have access to the data. Information that is provided relates to the status of payment, whether that be Successful or Unsuccessful.
Orders
At Beaconsfield Gallery, we collect information on the customer regarding their purchased order. This includes the customer’s name, address and contact details. These contact details will solely be used for billing purposes, to contact the customer should we have any issues regarding the processing of the order. It is important to note that Beaconsfield Gallery does not receive or hold any credit or debit card details that are provided by the customer. Beaconsfield Gallery only receives the payment status of the specific order and to re-iterate, does not hold onto customers debit or credit card details at any point.
Damaged Goods
Should in the unlikely event you receive goods that are damaged, you must advise us within seven days of receipt by email. The product should be returned using a courier that can supply a tracking number.
Incorrect Goods
Should in the unlikely event you receive incorrect goods, please return the product to our address. We will then provide you with a full refund or a replacement correct product.
Privacy Policy
Beaconsfield Gallery endeavours to ensure your privacy is a priority to ensure a successful experience of our Online Store. If, for any reason, you believe that we are not providing this service, please don’t hesitate to contact us and inform us of your concerns. Please see our Privacy Policy for further details.
